Which tables are considered key within the CMDB?

The choice identifying cmdb_ci and cmdb_rel_ci as key tables within the Configuration Management Database (CMDB) is accurate due to the fundamental role both tables play in managing configuration items (CIs) and their relationships.

The cmdb_ci table is essential because it serves as the core repository for configuration items. It contains detailed information about each CI, including their attributes, classifications, and statuses. This table acts as the primary source of truth for all configuration items within the IT environment, making it crucial for effective configuration management, change management, and incident management.

Similarly, the cmdb_rel_ci table is critical as it captures the relationships between different configuration items. Understanding how configuration items are interrelated is key to impact analysis, troubleshooting, and effective decision-making. This table provides insights into dependency management and helps organizations assess the potential impact of changes across their IT landscape.

Together, these two tables form the backbone of the CMDB, enabling organizations to maintain an accurate and comprehensive view of their IT assets and their interdependencies, which is crucial for successful IT Service Management practices.