Which of the following is a step in the Discovery process?

Prepare for the ServiceNow Discovery Implementation Certification Exam. Enhance your skills with flashcards and multiple choice questions, complete with hints and explanations. Boost your confidence and readiness for the exam!

In the Discovery process within ServiceNow, the step involving the MID Server polling the ECC queue is critical for the successful execution of Discovery. The MID (Management, Instrumentation, and Discovery) Server acts as a bridge between the ServiceNow instance and the network being discovered. By polling the ECC (Event Command Center) queue, the MID Server retrieves commands to execute and upload data back to ServiceNow.

This process is fundamental because it ensures that the MID Server can actively listen for tasks that need to be performed during the Discovery phase, such as gathering information about devices and applications in the network. It is not just a passive activity; instead, polling allows the MID Server to remain current with ongoing Discovery tasks and respond promptly to any changes in the environment being monitored.

The other options, while related to operational processes, do not specifically represent steps within the Discovery process itself. Generating reports and analyzing performance metrics are more about post-Discovery activities, focusing on evaluating and presenting the data collected after the Discovery has occurred. Creating user accounts is an administrative task and does not pertain to the Discovery process where the goal is to identify and map network assets and relationships.

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