Which of the following is a common third-party integration that uses the MID Server?

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The choice of Microsoft System Center Operations Manager (SCOM) as a common third-party integration that uses the MID Server is appropriate. The MID Server acts as a secure communication bridge between the ServiceNow instance and external services. In the case of SCOM, it facilitates the flow of monitoring data from on-premises environments into ServiceNow, enabling effective IT operations management.

SCOM is utilized for monitoring systems and applications within a data center, and the integration through the MID Server allows organizations to consolidate their operational intelligence into ServiceNow. This integration helps in automating the creation of incidents and managing operational workflows based on the monitoring alerts generated by SCOM, ensuring a proactive approach to IT service management.

The other options listed do not typically require the use of a MID Server for integration. For instance, notifications within ServiceNow are managed internally without the need for external bridging, while Jira and the ServiceNow Virtual Agent generally utilize REST APIs for integration, which do not necessarily involve the MID Server. Thus, SCOM stands out as a relevant example of a third-party integration relying on the MID Server’s capabilities.

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