Which additional features does the Professional ITOM solution offer beyond Standard?

The Professional ITOM solution extends the capabilities offered by the Standard ITOM solution significantly. One key aspect of this enhancement is the integration of orchestration and operational intelligence.

Orchestration allows for the automation of processes and workflows, enabling teams to respond more quickly to events and service requests. This not only increases efficiency but also helps in reducing errors by automating repetitive tasks.

Operational intelligence strengthens an organization's ability to analyze operational data, providing insights that can drive improvements and informed decision-making. By leveraging operational intelligence, organizations can optimize their IT operations through predictive analytics and machine learning.

While other features such as event management and cloud management are valuable, they do not encapsulate the unique blend of automation and data-driven insights that orchestration and operational intelligence provide. Therefore, the inclusion of orchestration and operational intelligence makes the Professional ITOM solution significantly more powerful compared to the Standard offering.