Where is the MID Server installed?

The MID Server is specifically designed to facilitate communication between ServiceNow and various devices within a network. Installing it behind the customer's firewall, and as close to the target devices as possible, ensures that the MID Server can efficiently discover and communicate with these devices. This proximity enables faster data collection and minimizes latency and potential network traffic issues that could arise when the MID Server is located further away.

Having the MID Server behind a firewall is also crucial for security reasons, as it allows for controlled access to the internal network while maintaining the integrity of the data being transmitted to and from ServiceNow. This setup supports optimal performance and reliability during the discovery process, ensuring that all relevant information about the infrastructure is captured accurately.

In contrast, options involving installation in the cloud, on the main ServiceNow server, or in a data center far from the target devices would compromise the effectiveness of the MID Server's function, either through network delays, increased security risks, or limitations in accessing on-premises resources. Thus, placing the MID Server behind the customer's firewall and close to the target devices is the most effective and efficient strategy.