When using patterns, how many ECC queue records are created for troubleshooting?

The correct response indicates that one ECC queue record is created for troubleshooting when using patterns. This is an important aspect of how ServiceNow Discovery manages data and handles operations efficiently.

When a pattern is executed, it typically generates an ECC (External Communication Channel) queue record to facilitate and document the interaction with the external systems or devices. This singular record serves as a reference point for monitoring and troubleshooting purposes. It helps streamline the troubleshooting process, as having one consolidated record makes it easier to track the execution of the pattern, understand its flow, and diagnose issues.

This design choice is particularly beneficial for maintaining clarity within the system. It helps administrators and support teams identify issues without the confusion that could arise from multiple records being created for a single operation. As a result, one ECC queue record encapsulates all relevant information and interactions, providing a straightforward way to troubleshoot any problems associated with the pattern execution.

This mechanism ensures that the ServiceNow Discovery process remains efficient and manageable, allowing for a consistent approach to monitoring and resolving issues that may arise during pattern execution.