When a protocol responds with the lowest classification priority, what happens?

When a protocol responds with the lowest classification priority, it is indeed chosen for the classification phase. In the context of ServiceNow Discovery, various protocols can be utilized to discover and classify devices and services within an IT environment. These protocols are assigned different levels of priority based on their effectiveness and reliability for classification purposes.

Even if a protocol has the lowest classification priority, it is still processed during the classification phase to ensure that all potential information is considered. This is particularly important in scenarios where higher-priority protocols may fail to provide sufficient or accurate data. By allowing even lower-priority responses to be selected, ServiceNow can maintain a more comprehensive and inclusive discovery process, thereby improving the overall accuracy and effectiveness of the data collected.

This approach facilitates a more robust discovery workflow, as it ensures that no potentially valuable information is overlooked during classification, which could otherwise lead to incomplete or inaccurate representations of the IT environment. Thus, the classification phase is designed to evaluate all protocol responses, regardless of their priority ranking, thereby enabling the selection of the most appropriate response for further processing.