What triggers the creation of a new CI classification in ServiceNow?

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The creation of a new CI (Configuration Item) classification in ServiceNow is primarily triggered through manual creation by an administrator. This process typically involves an administrator reaching out to the Configuration Management Database (CMDB) to define and categorize a new type of CI based on the organization's needs or to reflect new resources or services being added to the infrastructure.

When an administrator manually creates a new CI classification, they have the ability to set specific criteria, attributes, and relationships associated with the classification. This ensures that the CI is accurately represented in the CMDB, allowing for effective tracking, management, and reporting of the CIs.

In contrast, while other options may play roles in the management and updating of CIs, they do not independently trigger the creation of new classifications. Scheduled jobs may help automate processes or maintenance tasks, default system actions typically apply to predefined categories, and associations with new probes relate to data collection but are not responsible for defining or creating new classifications without administrator input. Therefore, the manual creation by an administrator is the established and correct answer for triggering the creation of a new CI classification in ServiceNow.

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