What is the purpose of credential affinity in ServiceNow Discovery?

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Credential affinity in ServiceNow Discovery plays a crucial role in ensuring that the correct credentials are used when accessing devices during the discovery process. Specifically, it allows for the association of a device with a specific credential, which facilitates authenticated discovery. This means that if a device is consistently identified by a particular set of credentials, ServiceNow can leverage those credentials to perform more accurate and thorough discovery tasks.

By associating devices with specific credentials, ServiceNow can enhance the reliability of data gathered during discovery. This ensures that the discovery process is not only streamlined but also contextually aware of the permissions and access rights relevant to each device. As a result, it allows administrators to maintain a more organized and secure environment while effectively mapping out their IT infrastructure.

Using credential affinity, ServiceNow can avoid access issues and ensure that the data retrieved from devices is accurate and current, which is critical for maintaining effective asset management and configuration management practices.

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