What is the purpose of the MID Server poll time?

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The purpose of the MID Server poll time is primarily to ensure consistent and reliable communication between the MID Server and the ServiceNow instance. This polling mechanism allows the MID Server to regularly check in with the ServiceNow platform, helping maintain an active connection that can quickly respond to requests and tasks. By having an established polling interval, the MID Server can be notified of changes in real-time, which is crucial for effective data gathering and ensuring the integrity of ongoing discovery processes.

While options regarding resource optimization and managing data storage may sound relevant, they do not capture the critical function of maintaining communications post-AMB (Application Management Block) failures. A well-defined poll time minimizes the risk of communication being lost, thus ensuring that the MID Server remains functional and can respond to the ServiceNow instance without delays.

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