What is needed to view the hierarchy of a CI type in the CMDB?

To view the hierarchy of a CI (Configuration Item) type in the CMDB (Configuration Management Database), utilizing the Configuration>CI Class Manager to access the Show Schema Map is essential. This tool allows users to visually explore the relationships and structures associated with various CI types.

The schema map provides a clear graphical representation of how different CI classes are related to one another, highlighting parent-child relationships and dependencies. This is particularly useful for understanding complex configurations and assists in effective management within the CMDB framework. The interface also facilitates insights into inheritance and the overall classification hierarchy which is foundational for managing IT assets effectively.

Access to the incident management interface, administrative rights to modify CI data, or a report generated by the service catalog do not provide the same direct clarity on the structure and relationships within the CI hierarchy. Thus, option B is the most appropriate choice as it directly addresses the need to view and understand the hierarchy of CI types.