What capability does building new probes in ServiceNow Discovery extend?

Building new probes in ServiceNow Discovery enhances the discovery capability for various connection types, such as SSH, WMI, or SNMP. Probes are the mechanisms used by ServiceNow Discovery to communicate with devices and gather data. By creating new probes, you can tailor the discovery process to interact with different technologies and protocols that may be utilized in your infrastructure, ensuring comprehensive visibility and data collection.

This capability allows organizations to discover a wide range of devices, applications, and services that may not be accounted for with the standard probes provided out of the box. It enables deeper integration into varied environments where traditional methods may not suffice, ensuring that all relevant components are identified and managed within ServiceNow's configuration management database (CMDB). This versatility is essential for maintaining an accurate and up-to-date view of the IT landscape, especially in complex environments.