What can notifications provide to users regarding configuration items?

Notifications in ServiceNow can play a crucial role in keeping users informed about configuration items (CIs) by providing details about CI attributes and suggested actions. This capacity allows users to gain insights into the current state of their CIs, including relevant information about their properties, statuses, and any specific recommendations for management or improvement.

When notifications include attribute details, they help users understand not only what the configuration item is but also how it is functioning within the overall system landscape. This information can be pivotal for decision-making, enabling users to act promptly based on the CI's current performance and compliance with established standards or policies. Additionally, the suggested actions derived from CI attributes can guide users on the next steps to resolve issues, optimize performance, or make necessary modifications.

Overall, this function of notifications aligns with the objective of ServiceNow to enhance visibility and management of CIs, fostering proactive engagement and timely responses from users in managing their IT assets.