True or False: If changes are made to the cmdb_ci table, those changes are reflected in all related CIs.

The statement is true because changes made to the cmdb_ci table in ServiceNow are indeed reflected in all related Configuration Items (CIs). The cmdb_ci table serves as the base table for all configuration items within the Configuration Management Database (CMDB). When a change is made to an attribute or field in the cmdb_ci table, that change can be propagated to all related instances, maintaining data consistency across the CMDB.

For instance, if a field representing an attribute of a CI is updated, all child or related CIs that inherit from this parent or base CI would reflect that change. This is crucial for maintaining accurate and up-to-date information in the CMDB, which is essential for effective IT Service Management practices, such as incident, change, and problem management.

Understanding this behavior is key for implementing effective configuration management, as it ensures that any updates to CIs are replicated appropriately, thereby avoiding discrepancies and ensuring that all related CIs reflect the current state of the environment.