To view device history useful for troubleshooting, which command should be used in the filter navigator?

Prepare for the ServiceNow Discovery Implementation Certification Exam. Enhance your skills with flashcards and multiple choice questions, complete with hints and explanations. Boost your confidence and readiness for the exam!

Using the command "discovery_device_history.list" in the filter navigator allows users to access a comprehensive list of device history records within ServiceNow Discovery. This list is crucial for troubleshooting as it presents the historical data related to devices discovered on the network. These records may include information about previous states of the devices, changes in their configurations, and any issues that have been encountered during discovery attempts.

The functionality provided by this command is central to effective troubleshooting, enabling users to diagnose potential problems by reviewing changes over time, understanding patterns, and identifying anomalies. Such insights are invaluable for IT operations teams as they work to maintain and optimize the network infrastructure.

In contrast, the other commands do not primarily focus on providing a historical list of device contexts necessary for troubleshooting. For example, "discovery_device_history.log" could imply a log file format rather than a user interface list, while "discovery_logs.view" might produce a more generalized set of logs without a focus on device history. The "output_artifacts.history" could refer to output from processes, but it doesn't align directly with the needs for viewing device history specifically. Thus, "discovery_device_history.list" is the most appropriate and relevant command for this purpose.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy