The Enterprise ITOM solution includes which of the following components?

The chosen answer of "Discovery, Event Management, and Operational Intelligence" is correct because it accurately reflects the core components of the Enterprise ITOM (IT Operations Management) solution.

Discovery is crucial for identifying and mapping the various hardware and software components in an IT environment, enabling organizations to gain visibility into their assets. Event Management plays a vital role in aggregating and processing alerts from various sources to allow for timely responses and incident resolution. Operational Intelligence enhances the process by providing analytics and insights, helping teams to make data-driven decisions and optimize operations based on real-time information.

Each of these components works together seamlessly to provide a comprehensive understanding and control over IT operations, promoting efficiency, proactive incident management, and informed decision-making.

In contrast, the other options do not encompass the complete set of components that are typically part of an Enterprise ITOM solution. For instance, while Incident Management (from one of the other options) is important for handling service disruptions, it primarily falls under the service management domain rather than the ITOM solution, where the focus is on the operational aspects and infrastructure management rather than the incident resolution process itself. Similarly, cloud management, while integral to IT operations, represents just a subset of ITOM capabilities rather than a full spectrum of it