How many CI Identifiers are allowed per CI Class?

The correct answer indicates that there is typically one CI Identifier allowed per CI Class. This is essential for maintaining a clear and distinct identification system for Configuration Items (CIs) within ServiceNow.

Each CI Class serves a specific role in the configuration database, and having a single CI Identifier for each class ensures that each item can be uniquely identified, facilitating better organization and management. This helps in tracking changes, managing incidents, and performing other essential IT Service Management processes.

Having a single CI Identifier prevents confusion and ensures data integrity, as multiple identifiers for a single class could lead to mismanagement or difficulty in referencing. Thus, the structure provided by using one CI Identifier enhances clarity and streamlines operations within the ServiceNow environment.