How frequently does the MID Server check with the ServiceNow instance for updates?

The MID Server checks in with the ServiceNow instance for updates every hour. This time interval is crucial for maintaining a consistent and efficient flow of data between the MID Server and the ServiceNow platform. By checking every hour, the MID Server can retrieve any instructions, updates, or changes made within the ServiceNow instance, thereby ensuring that the discovery process remains accurate and up-to-date.

This hourly check also helps balance the need for timely communication with the performance demands placed on both the MID Server and the ServiceNow instance. If the check-in interval were shorter, it could lead to performance issues due to the increased frequency of communication. Conversely, a longer interval might result in outdated information being processed, which could hinder the effectiveness of the discovery operations. Thus, the one-hour interval represents an optimal compromise between performance and data currency.