How can a user access Discovery Patterns in ServiceNow?

Accessing Discovery Patterns in ServiceNow is accomplished through the Pattern Designer menu. The Pattern Designer is a dedicated environment for creating, editing, and managing patterns that dictate how the Discovery process retrieves and processes data from network devices or applications. This menu provides the necessary tools and functionalities tailored for developing robust patterns that enhance the accuracy of the Discovery module.

The Pattern Designer menu allows users to leverage features such as drag-and-drop functionality for creating pattern logic, testing patterns in real-time, and utilizing predefined templates. This streamlined access is crucial for administrators and developers who need to efficiently manage and refine the patterns that Discovery uses to identify and classify various IT assets.

Other options, while they relate to different aspects of ServiceNow or its capabilities, do not serve as the designated access point for Discovery Patterns. The Configuration Panel may refer to settings that configure various application components, the Administration Dashboard generally provides a broad overview of system health, and the CMDB Tools section relates to managing the Configuration Management Database but does not focus specifically on pattern design activities.