During which phase does the system classify devices specifically?

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The classification of devices occurs during the Classification Phase. In this phase, the Discovery process focuses on analyzing the data collected from various devices in the network to determine what type of devices they are. This involves identifying attributes such as the operating system, hardware, and other unique characteristics that help in categorizing devices like servers, switches, routers, and applications.

The Classification Phase plays a crucial role in effective service management, as accurate classification ensures that the Configuration Management Database (CMDB) has precise and reliable information about the devices within the IT environment. This, in turn, supports better decision-making and incident response, leading to improved overall IT service management.

While the Exploration Phase gathers information about the network and devices, and the Identification Phase determines whether the devices are already known, those steps do not specifically focus on the classification of the devices themselves. The Port Scan Phase, on the other hand, is concerned with scanning the network for open ports, which aids in understanding services available on devices but does not directly involve classification.

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